IT Infrastructure & Operations Professional

Rakesh KumarIT Manager

Results-driven IT Manager with 5+ years of experience across enterprise infrastructure, network administration, SAP MM and IT operations — combining technical execution with team and stakeholder leadership.

Enterprise InfrastructureNetwork AdministrationSAP MMIT Operations
Explore Experience → Download CV ↓ Contact Me
01 / Profile

Built for reliable IT.

A professional profile focused on infrastructure reliability, operational efficiency, enterprise systems and practical technology leadership.

I am an IT Manager with 5+ years of progressive experience in enterprise infrastructure management, network administration and IT operations. My experience includes deploying SAP MM solutions, managing network infrastructure, optimizing IT systems and implementing enterprise-level security protocols.

I combine technical acumen with leadership capabilities across IT teams, vendors, stakeholders and projects, with a focus on stable operations, security, service quality and continuous improvement.

Primary Focus
Infrastructure + OperationsNetwork, servers, security, enterprise systems and IT service delivery.
Enterprise Systems
SAP MM & IT PlatformsImplementation, optimization, data management and business-process support.
02 / Career

Experience that scales.

A career progression across network administration, enterprise IT systems and IT management.

IT Manager

Bisleri
Present
  • Manage enterprise IT infrastructure supporting multiple office locations.
  • Oversee network security, system performance and IT operations.
  • Implement SAP MM solutions and optimize business processes.
  • Lead IT team and manage vendor relationships for smooth operations.
  • Ensure compliance with IT security policies and data protection regulations.
  • Manage IT budget allocation and cost optimization initiatives.

IT Executive

Jindba Process Pvt Ltd
Sep 2023 — Jan 2024
  • Administered network infrastructure and managed critical IT systems.
  • Performed system maintenance and troubleshooting for enterprise applications.
  • Coordinated with multiple departments for IT support and infrastructure needs.
  • Maintained and updated network documentation and configuration records.
  • Created master data in the SAP MDM module.

Network Administrator

Ludhiana Group of Colleges
Apr 2021 — Sep 2023
  • Designed, configured and maintained campus-wide network infrastructure supporting 2000+ users.
  • Managed routers, switches, firewalls and servers.
  • Implemented network security protocols and conducted regular security audits.
  • Performed system monitoring, maintenance and routine IT support for 300+ computers.
  • Handled repairs, troubleshooting and preventive maintenance of IT infrastructure.
  • Managed Windows Server environments and Active Directory operations.
  • Achieved 99.5% network uptime through proactive monitoring and maintenance.
03 / Impact

Measured outcomes.

Selected results documented in the professional resume, presented with their original context.

99.5%Network uptime
40%Reduction in security incidents
25%Reduction in support tickets
2000+Users supported
300+Computers supported
99.5%

Network Uptime

Maintained in an educational institution network supporting 2000+ users through proactive monitoring and maintenance.

40%

Security Incidents

Reduction through implementation of enterprise network security protocols.

25%

Support Tickets

Reduction through preventive maintenance and optimization of IT operations.

04 / Capability

Technical command.

Core competencies grouped exactly around the areas represented in the professional experience.

01

Infrastructure & Administration

Network Architecture DesignServer ManagementSystem AdministrationIT Infrastructure Planning
02

Enterprise Systems

SAP MMERP ImplementationBusiness Process OptimizationData Management
03

Security & Compliance

Network SecurityFirewall ManagementIT Security ProtocolsAccess Control
04

IT Management

IT Service ManagementITIL 4Project ManagementVendor ManagementIT Budget Planning
05

Technical Skills

Windows ServerActive DirectoryCCNASystem TroubleshootingHardware Configuration
06

Tools & Platforms

SAP MMExcelPowerPointSophos FirewallsNetwork Monitoring
Network Configuration & Management — Routing, Switching, VLAN Configuration
Server Administration & Maintenance
System Troubleshooting & Diagnostics
SAP MM Module Implementation & Optimization
Windows Server Management
Firewall & Security Management
IT Infrastructure Planning & Deployment
Backup & Disaster Recovery
05 / Professional Work

Where I add value.

Capability areas based on real responsibilities and technical expertise, without inventing project names or clients.

Enterprise IT Infrastructure Management

Managing infrastructure, system performance, operations and multi-location IT support.

Network Infrastructure Management

Network design, routing, switching, VLANs, firewalls, monitoring and maintenance.

SAP MM Implementation & Optimization

Supporting SAP MM solutions and business-process optimization within enterprise operations.

Windows Server & Active Directory

Administration, maintenance and operational support for Windows Server environments and Active Directory.

Network Security & Firewall Management

Security protocols, firewall management, access control and regular security-focused operations.

IT Operations & Vendor Management

Team leadership, vendor relationships, stakeholder coordination, IT budgets and service delivery.

06 / Foundation

Education & certification.

Academic foundation and professional certification documented in the resume.

Education

B.Tech in Computer Science Engineering

Punjab Technical University

Education

Diploma in Computer Science Engineering

PSBTE — Punjab State Board of Technical Education

Certification

CCNA — Cisco Certified Network Associate

SachTech Solution Pvt. Ltd., Mohali

Languages

English · Hindi · Punjabi

Professional Proficiency

07 / Leadership

Technical leadership.

A combination of hands-on infrastructure knowledge and management capabilities.

IT Team LeadershipTeam ManagementVendor ManagementStakeholder CommunicationProject CoordinationIT Budget PlanningCross-functional CollaborationProblem Solving

Let’s connect.

For IT management, infrastructure, network administration or enterprise technology opportunities.

Ludhiana, Punjab, India+91-7717245778rk.rkkashyap786@gmail.com
Email MeCall MeCV ↓